Service Terms & Agreement

Service Terms & Agreement2018-11-05T14:36:37+00:00

BINS SO CLEAN SERVICE AGREEMENT

This Agreement governing the terms and conditions of your use of the Bins So Clean service, is between you (“you” or “Customer”), as an authorized user of such services, and Bins So Clean (The Service).

This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference and published from time to time by Bins So Clean (collectively, the “Agreement”), constitutes the entire agreement between Bins So Clean and you regarding the Bins So Clean cleaning service. By using the Service, you confirm your acceptance of, and agree to be bound by, this Agreement.

SERVICE

Bins So Clean offers the Service at its website www.BinsSoClean.com or calling 833.694.BINS (2467). The Service is a trash can, recycling and yard/organic waste bin cleaning service that initiates a monthly subscription for selecting a Monthly (Quarterly for Preexisting Customers) billed service plan. Single use options are excluded from any automatic renewal. If you elect to cancel or suspend service prior to your second scheduled cleaning on a subscription billed service plan, you will be billed the difference of the One-Time Cleaning service plan for each bin type and quantity you signed up. This subscription renews automatically unless canceled prior to your renewal date and must be in writing and delivered by email to Cancel@BinsSoClean.com Or mail to Bins So Clean 2701 Del Paso Rd. Ste. 130-368, Sacramento CA 95835

Customer Responsibilities

In order for Bins So Clean to provide its service, YOU MUST ABIDE BY THE FOLLOWING CONDITIONS or service could be interrupted or postponed:
a. Trash can(s) must be curb side and easily accessible to service personnel on scheduled service day.
b. Trash can(s) must be free of Human or Animal waste
c. Trash can(s) must be free of cooking / motor oils
d. Trash can(s) must be free of chemicals, fresh paint, glue or other adhesive, or hazardous waste of any kind.
e. Trash can(s) must be free of building materials, e.g. plaster, stucco or concrete.
f. Trash can(s) must be completely empty.

Bins So Clean responsibilities
If Bins So Clean fails to provide its service on the scheduled day of service for a reason other than the customer failing to meet its responsibilities in the paragraph above, Bins So Clean will compensate the Customer by one of the following methods at its sole discretion: Credit you for that month by adding it to the back end of your service, skip your cleaning and see you the following month. Or in some cases arranging for the service to be performed on the next possible business day.

Modifications to Customer Agreement
Bins So Clean may amend this Agreement at any time by (a) posting a revised Customer Agreement at www.BinsSoClean.com, and/or (b) mailing or sending information regarding the amendment to the email address you provided to Bins So Clean.  We will welcome all inquiries, questions and comments regarding any changes made to the agreement from our clients. Our goal is to always serve our clients to the best of our ability and any changes to the agreement would be solely made for the betterment of the service program.

Modifications to Service
Bins So Clean reserves the right to modify our delivery of service for the betterment of our clients and the overall success of the service program.

CHARGES

You agree to pay all charges for your use of the service at the prices then in effect for your area of residence. All charges will be exclusive of value added sales or other taxes, except as required by law. Bins So Clean reserves the right to change prices or institute new charges for access to or use of the service. Any changes in pricing will be communicated to you by telephone, mail or email. It is your right to continue the service after your term or to discontinue the service at that time. Continued use of the services or non-termination of your Bins So Clean account after changes are communicated to you by telephone, telephone message, mail OR email correspondence constitutes your acceptance of the prices as modified by the posted changes.
a. Payment for your Bins So Clean service is due in accordance with your cycle of payment and must be made by the credit or debit card designated by you.
b. Charges will be billed based upon your agreed payment schedule for the service that you have selected. If payment by credit or debit card to Bins So Clean is not honored or fulfilled by the issuer of your credit or debit card (or its agent or affiliate), you agree to pay all amounts, fees incurred and associated, due upon demand by Bins So Clean. Each time you use the service you agree and reaffirm that Bins So Clean is authorized to charge your designated card. Your card issuer’s agreement governs your use of your designated card in connection with Bins So Clean and you must refer to that agreement with respect to your rights and liabilities as a cardholder.
c. When Bins So Clean shows up to service your account and there are more bins/dumpsters at your service address than is on your current order/subscription, we will clean the additional bin(s)/dumpster(s), and as a courtesy, bill your payment method and add them to your order/ service subscription.*
d. Except for showing acceptable proof that you have relocated to an area that Bins So Clean does not provide service, your service fees that are paid in advance are non-refundable. If you have any question regarding any charges that have been applied to your account, please contact Bins So Clean Billing Department within 30 days of the charge date by calling 833.694.BINS (2467) or by email at Billing@BinsSoClean.com
e. If you subscribed for the service pursuant to a special offer granting a pre-paid discount for a fixed number of months, your pre-paid fees are payable in advance and are non-refundable except for a proven relocation. You must promptly notify Bins So Clean of changes to: (a) the account number or expiration date of your designated credit or debit card; (b) your billing address (for the designated credit or debit card); and (c) promptly notify Bins So Clean if your card is canceled (e.g., for loss or theft).
f. Your service is recurrently charged, based upon your service schedule to the authorized credit card. You may opt out of future recurring charges at any time, as long as notice is received before the next billing date of your most recent sign-up by canceling via email at Cancel@BinsSoClean.com or by mail to Bins So Clean 2701 Del Paso Rd. Ste. 130-368, Sacramento CA 95835

  1. Bins So Clean reserves the right to suspend or terminate your service without notice upon rejection of any credit or debit card charges or if your card issuer (or its agent or affiliate) seeks return of payments previously made to Bins So Clean when Bins So Clean believes you are liable for the charges. Such rights are in addition to, and not in lieu of, any other legal rights or remedies available to Bins So Clean.

*Applies to commercial customers only.

 

MISCELLANEOUS

  1.    The failure of either party to enforce its rights under this Agreement at any time for any period shall not be construed as a waiver of such rights.
    b.    If any part, term or provision of this Agreement is held to be illegal or unenforceable neither the validity nor enforceability of the remainder of this Agreement shall be affected.
    c.   Neither Party shall assign or transfer all or any part of its rights under this Agreement without the consent of the other Party.
    d.   This Agreement constitutes the entire understanding between the Parties relating to the subject matter hereof unless any representation or warranty made about this Agreement was made fraudulently supersedes all prior representations, writings, negotiations or understandings with respect hereto.
    e.   Neither Party shall be liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond its reasonable control, including but not limited to acts of god, war, civil commotion or industrial dispute.  If such delay or failure continues for at least 30 days, the Party not affected by such delay or failure shall be entitled to terminate this Agreement by notice in writing to the other.

Bins So Clean thanks you for your business and together we will create a cleaner place for our families and community along with reducing pollutants going into our lakes, rivers and oceans.